At Protein House, we strive to ensure that your supplements reach you in a timely manner and in perfect condition. Below are the details regarding our shipping process, rates, and other related information.
Processing Time
Order Processing: Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Business Days: Monday to Saturday, excluding holidays.
Shipping Rates & Delivery Estimates
Domestic Shipping (Within [Your Country]):
Standard Shipping: 3-7 business days -₹ 80 or free on orders over ₹ 2000.
Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Protein House is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Protein House is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Please review our Return Policy for detailed information about our returns and refunds.
Shipping Restrictions
We currently do not ship to P.O. Boxes or Military APO/FPO addresses.
Contact Us
For more information or any queries regarding your order, please contact us at:
